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MSN

www.msn.com
What is your customer experience with MSN?

MSN Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • MSN has 1.4 star rating based on 34 customer reviews. Consumers are mostly dissatisfied.

  • 17% of users would likely recommend MSN to a friend or colleague.

  • Rating Distribution
  • Pros: At first in 1998 was a very decent company, Have been with msn since 1998 love it, I am no longer sure.
    Cons: Biased news on msn homepage, You only see ads when you click on an article, Cannot speak to a representive on the phone.

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Media from reviews

MSN - Complain about online reporting content
MSN - Complain about online reporting content - Image 2MSN - Complain about online reporting content - Image 3MSN - Complain about online reporting content - Image 4MSN - Website articlesMSN - Website articles - Image 2MSN - Website articles - Image 3
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Top MSN Reviews

Critical Review

"I hate those stupid news pop ups on the right side of my screen while I am reading other things, such as other news, emails and on Face Book."

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I hate those stupid news pop ups on the right side of my computer screen while I am reading other articles, or emails and on Face Book. Can't find a way to...

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Kevaughn Vdu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

I hate those stupid news pop ups on the right side of my screen while I am reading other things, such as other news, emails and on Face Book.

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I hate those stupid news pop ups on the right side of my computer screen while I am reading other articles, or emails and on Face Book. Can't find a way to disable that stupid feature.

View full review
Thomas F Wdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cannot unblock my Hotmail account. (thomasfarrish@***.com

Hello. My Hotmail account was suddenly 'locked.' I have no idea why.

Many attempts to unlock it, using their circuitous routes to get back, failed. Even my I/f email was declared unknown. I have lost access to my information. I have had the account since the early days in the UK.

I am trying to work around the problems it is giving me. When I eventually get a code to unlock it, it is denied due to illegal activity, etc. Not best pleased.

Thank you. Thomas Farrish.

View full review

Preferred solution: Access th my email account. thomasfarrish@hotmail.com

Trista Gqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boise, Idaho

Mail will not delete from phone

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Want to talk to a human but always get recorded message to go to web site. I need help to walk through this issue until resolved. But customer service does not answer.

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User's recommendation: No help hear

Cayde Hvm
map-marker Edgewater, Maryland

No email on computer or iphone

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Need help from a human being agent as soon as possible!!!??? Unable to open email on computer or iPhone

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User's recommendation: Never

Alenna Sfm
map-marker Tampa, Florida

System did not let me speak to representative

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I called to speak to a representative and only gave me Voice Mail voice options!!!,,,..,,,,,,..,,,.,,

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User's recommendation: I needed to speak to a representative or put on a representative

Anonymous
map-marker Rochester, New York

Can’t change my password because my phone number has changed

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You need a phone. Number to be able to TALK with a parson as it took me 9 hours to resolve the issue. I could not receive a second security code number because my phone number had changed and no way could I change my number in the system it totally sucks.

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User's recommendation: Use an email from someplace other than MSN. Sorry.

Jeanclaude Qxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Lunas, New Mexico

Blocked

Updated by user Apr 08, 2025

Nothing happened nobody called or emailed me back about my problem

Updated by user Apr 08, 2025

Company fixed the issue and I have been provided with apology. No.

It wasn’t resolved. I still can’t access my email

Original review Mar 24, 2025

I feel that none of the companies offer real life services. I need someone to talk to about this and have them walk me through the steps to help me get it unblocked so I can get my email address open and stop going in circles. I keep getting the same response and getting nowhere

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User's recommendation: Make sure you have enough time to go in circles

Anonymous
map-marker Ozawkie, Kansas

Password

My husband died last year. I do not have his password for the msn account on the cell phone or the computer..

please help. This customer is still pissed.

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Anonymous
map-marker Scottsdale, Arizona

Install on a new phone

My Mail is going into the Inbox, fine!

But it's also going into ARCHIVE .. all of it!

Had to take the time to go to 3 different Verizon stores and nobody could help me

CAN YOU HELP?

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Braylynn Xie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Louis, Missouri

Pretty much worthless. I still can’t get in to my email that I’ve used for at least 25 years. Your website is not user friendly!

I received a message on my computer telling me I needed to update my Microsoft password but gave no help in doing so. I tried everything.

My Brother tried everything and I still dont have email. Works great on my IPhone but nothing on my Mac.

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Michael S Wsf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Haslet, Texas

I though they reported news not try to make it

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Updated by user Jul 05, 2024

Now this Friday after July 4 MSN left the programs to weekend people and reports they exaggerate everything in regards to President Biden and have made problems worst!!!! Where are you thinking????

Original review Jun 28, 2024

I though they reported news not try to make it all day(6-28-24) your people with have been trying to convince there guess that Joe Biden is unfit for office. You have sunk to a new low trying to make news not just reporting it

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Anonymous
map-marker Los Angeles, California

I am fed up of your censorship of your webpage it is nazi like style ..you definitely favor Israel over Palestinians refugees regardless of the crimes and atrocities that Israel is continuing to do

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Anytime I mentioned the wrongdoings of Israel I immediately got censored got so bad. I cannot leave any more comments under any email.

They have located every email that I have and they blocked it.

Im hundred percent sure those guys are the worst. They are third world countries, style Nazi style censorship, and you should be ashamed of yourself, we made you and we can punish you

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User's recommendation: Be fair to all or you are going to have multiple lessons coming up soon I know of lots of groups are pissed off and they are preparing lawsuits against Microsoft

Lamia Zoh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

I am unable to access my 365 account also I enter my password it's not incorrect but I am unable to sign in

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My msn account and 365 account that I pay monthly payments for. I've been locked out.

I'm certain my password is correct.

The problem remains the same I'm not able to use the 365 or access my msn email. I need help with both

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Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Anonymous
map-marker Seattle, Washington

I can’t get into my email.

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Can't talk to anybody in the computer it's just messing with my mind and the video chat doesn't help I just need to talk to somebody to help me out

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Carolina M Zwq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Email access

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Updated by user Mar 20, 2024

Nothing resolved and sadly no one has contacted me.

Original review Mar 19, 2024

I just need help to access my email account thats all. No help at all.

I go nowhere and nothing. Please I just need help.

I opened my email account over 20 years ago. Please someone help!!!

View full review

Preferred solution: Access to my email account again

Carolina M Bln

No real person to talk to

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Im trying to access my email but running into some issues just need to see if someone can help me reactivate my email account

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About

Related Companies

Microsoft, Xbox, LinkedIn, Mojang, Skype

Summary

MSN represents a well-known information portal which unites remarks and articles on a wide range of issues. The readers visit this site in order to learn something new about the stars and their life, money, automobiles, job search, entertainment, local and political news, sports, etc. Also there is a section of weather forecast where the clients can find forecasts for the whole world regions. The site has a system of web search and offers a few downloadable programs for online communication. Being aimed at community, MSN is represented in Facebook and other social networks which help it to stay in touch with the visitors. Botes and quizzes are a characteristic feature of this company, as well. As for the entertainment, there are humorous articles and videos on various topics.

MSN reviews and complaints

MSN is ranked 527 out of 5836 in Media category

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