Skip to content
Write review For Business
  • Login

Contact MSN Customer Service

MSN Phone Numbers and Emails

Customer Service Number:

  • (425) 882-8080
Call customer service
Is this your business?

How to Contact MSN?

Most Popular Number:

(425) 882-8080
Total calls: 257 Issues resolved: 3 Last call: Jun 15, 2025
author avatar
PissedConsumer Reporter

MSN is one of the most well-known and one of the largest Internet providers and web portals in the world. MSN phone number for contacting the support team is 425-882-8080. To get in touch with the MSN Member Center, call 800-386-5550. Usually, customers call the company to resolve their issues with MSN email, get help accessing their accounts, troubleshoot technical issues, and address other concerns and inquiries. The busiest day to contact MSN support is Tuesday while Saturday and Sunday have the shortest wait times.

Currently, there is no MSN email for general consumer assistance. However, customers can request support via phone or live chat. All you need to do is choose the service you have difficulties with (Outlook, Microsoft 365, Skype, etc) and log in to your account. After that, you can connect with a customer support representative and get assistance.

The corporation is headquartered in Redmond. MSN headquarters address is One Microsoft Way, Redmond, Washington 98052, United States. If you want to get in touch with the company via regular mail, send your correspondence (letters, documents, etc) to this address. Besides its main location, the company has offices in California, Illinois, Oregon, North Carolina, and other states and countries. In total, there are 221 MSN offices.

MSN support is provided 24/7. Customers can get in touch with the customer service team via phone or live chat. Please note that MSN hours can change during the holidays. To be sure you get support when you need it, please get in touch with MSN customer service to receive details on the operation hours on certain dates.

To contact the MSN team via live chat, you need to choose the service you need help with. This can be Outlook, Microsoft programs, Skype, Microsoft store, and other programs. To proceed, log in to your account and go to the “Support” page. Then, follow the steps on the screen to contact MSN. By the way, before you contact the support team, check out the FAQ section of the MSN website - quite possible you will find the information you need.

MSN Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • MSN Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call MSN is 4258828080.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as MSN may ask you for the following information to identify you as a customer: email.

View full overview ›
PissedConsumer Club

Contact Information

MSN Website:

MSN Help Center:

Corporate Office Address:

Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052
United States

MSN Rating Based on 34 Reviews

Rating details

1.4
more details
Website
Product or Service Quality
Coverage Area
Customer service

Rating stats

Rating trend

How Good is MSN's Customer Service?

Barbara P Fwv
Barbara P Fwv
Feels Disappointed | Feb 21, 2024

Absolutely terrible

Read full quote
Kay Lck
Kay Lck
Feels Satisfied | Jan 21, 2023

Thanks

Read full quote
Lionell Uur
Lionell Uur
Feels Disappointed | Oct 16, 2022

Problem not solve

Read full quote

Summary of MSN Customer Service Calls

257 TOTAL
CALLS
01:42 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MSN?

Account Question:

  • “Forget 25 characters recovery code to reset”
  • “I can not get into my account”
  • “Hacked and locked out”

Product/ Service Question:

  • “Email access”
  • “Connect my email”
  • “I can’t access my email”

Request for Information Question:

  • “Email support”
  • “Ny email will be closed unless I update. I unfortunateiy do not have a guide on how to conplet this task. Will you please call me and show me how to complete this task..”
  • “I want to talk to a real person”

Payments and Charges Question:

  • “Billing”
  • “Payment”
  • “Possible email fraud”

Return/ Replace Question:

  • “Change of billing method”
  • “Can’t change my password because my phone number has changed”

Website/ Application Question:

  • “Install on a new phone”
  • “Site content has same articles for last 3 days”

Cards Question:

  • “I received a letter from Citi Costco card about an e-mail that was sent to my e-mail address in which they received a message that their message was undeliverable.”
  • “Credit card won't go through customer service”

Staff Question:

  • “To get service for a webtv”
  • “Service cut off”

Activation/ Cancellation Question:

  • “Cancel 365 auto renewel subscription”
  • “Cancel subscription”

Refund Question:

  • “Refund for $86.00 unauthorized withdrawal”

Other Question:

  • “No email on computer or iphone”
  • “I'm not that damn good morning Joe out of there and I am very PT doll because I like that he's the wrong person to go for it”
  • “Mail will not delete from phone”

Compare MSN Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Yahoo
stars-rating-fill
1.6 out of 5
Write a review
Do you have something to say about MSN? What happened? What can we help you with?
Submit review Don't show this popup